Delivery and Returns
Delivery Policy
Dermocosmética ships goods within Australia only. Shipping is free of charge for orders above $500 within Australia or is charged $25.00 for orders under a total value of $500.00.
Goods will be dispatched within one day of receiving payment. Shipping times are estimated between 3-5 business days depending on your location within Australia.
Dermocosmética does not offer accounts and full payment needs to be cleared prior goods are dispatched.
Once the parcel has been delivered to your shipping address, Dermocosmética takes no responsibility for any damage or theft that may occur. For this reason we advise getting orders shipped to a business address or an address where somebody will be available. We do not ship to Post Office Boxes. Please contact customer service if your order has not has not been received within the recommended timeframe.
Returns Policy
Products returned without a reason will not be credited or replaced.
Products returned purely for credit will only be done so if the product is in saleable condition, and within 14 days of purchase.
Products returned due to faults or client reaction will be replaced not credited.
Product returns will only be accepted within 14 days of purchase.
Dermocosmética ships goods within Australia only. Shipping is free of charge for orders above $500 within Australia or is charged $25.00 for orders under a total value of $500.00.
Goods will be dispatched within one day of receiving payment. Shipping times are estimated between 3-5 business days depending on your location within Australia.
Dermocosmética does not offer accounts and full payment needs to be cleared prior goods are dispatched.
Once the parcel has been delivered to your shipping address, Dermocosmética takes no responsibility for any damage or theft that may occur. For this reason we advise getting orders shipped to a business address or an address where somebody will be available. We do not ship to Post Office Boxes. Please contact customer service if your order has not has not been received within the recommended timeframe.
Returns Policy
Products returned without a reason will not be credited or replaced.
Products returned purely for credit will only be done so if the product is in saleable condition, and within 14 days of purchase.
Products returned due to faults or client reaction will be replaced not credited.
Product returns will only be accepted within 14 days of purchase.
